“Freedom is the opportunity to choose”

“Freedom is the opportunity to choose”

TESTIMONIALS

TESTIMONIALS

I speak for all the other directors when I say how grateful we are for the support & guidance that you have provided through this process. At the start we knew nothing, but, you helped us to achieve our goal.

Thank you so much for your help, & we would have no hesitation in recommending you & the RTMF to anyone else who is in the same situation that we were in.

M Finn. Director
Hillcrest Lodge RTM Company

Hillcrest Lodge

Elstree

Hertfordshire

I speak for all the other directors when i say how grateful we are for the support & guidance that you have provided throughout the process of applying for, and achieving, Right To Control for our flats.

The initial situation was that we were very unhappy with the standard of service from our existing managing agents and wanted to replace them. Friends living in a similar block to ours had been in a similar situation and, whom you already guided through the process, recommended us to contact you, which we did.

We were very grateful for the professional presentation that you made to our residents committee which explained the process & the actions that we needed to take and we were very appreciative of the advice & support you gave us as things progressed, always being available by phone, or returning calls promptly. Always replying to emails promptly.

At the start of the process we knew nothing, and with honesty, were a little nervous and apprehensive, but, you have helped us to successfully achieve our intended outcome.

Since we appointed PBM as our Management Company about 6 months ago we have seen a dramatic improvement in the service we receive. They respond promptly to phone calls or emails & have attended our residents meeting.

We feel that we are now receiving a better & more personal level of service that was absent from our previous management company.

Thank you so much for your help, & we would have no hesitation in recommending you & the RTMF to anyone else who is in the same situation that we were in.

M Finn. Director
Hillcrest Lodge RTM Company

Hillcrest Lodge

Elstree

Hertfordshire